Warranty and return policy:
RDM-Apps® By High Reliability Electronics, LLC (RDM-HRE) warrants that for a
period of 90 days from date of shipment or completion
of service or agreement, any products(s) or service(s) purchased from RDM-HRE
will be free from defects in materials or workmanship.
Any agreement that incorporates materials provided by the customer(s), these
materials are not warranted by RDM-HRE. Upon receiving
notification of a defect in the product(s) or workmanship applicable to
service(s) provided during the warranty period RDM-HRE will, at
its option, either repair or replace such product(s) or functionality applicable
to the service(s) rendered. Failure to notify RDM-HRE of
any defect(s) within the warranty period shall relieve RDM-HRE of its
obligations and liabilities. Factor(s) outside of the control of
RDM-HRE will void the warranty. Some of the more common issues include the
following (not a complete listing):
(i) use of the product(s) and/or resulting workmanship or related to
the applicable hardware or software not in accordance with the
instructions or specifications or instructions for any of RDM-HRE products,
workmanship, materials or non RDM-HRE products
incorporated in the applicable agreement;
(ii) any modification of any hardware, software or workmanship related to
the applicable agreement made by other than an appointed
representative and not approved in writing by RDM-HRE;
(iii) operation / use not intended or designed for any / all products and/or
functionality related to workmanship incorporated according to
the applicable agreement in an environment and / or outside specifications;
(iv) damage caused by surges in electrical current;
(v) failure to properly install product(s) not included within the
applicable agreement or products replaced which are included within
the agreement ;
(vi) use of the product(s) or functionality related to workmanship in a manner
not discussed with, nor foreseeable to, RDM-HRE, or
(vii) any other use or issue not within the control of RDM-HRE
No refunds shall be issued for any product(s) or service(s) purchased from
RDM-HRE. No other warranty is given, expressly or by
implication, including without limitation, any warranty of fitness for a
particular purpose. Any agreement directly or indirectly related
to products or services provided by RDM-HRE must be paid in full in accordance
to the associated agreement. If agreement
incorporates a partial payment to start work and the remaining amount payable
upon completion then customer is responsible of
100% payment in full whether or not customer terminates agreement at any time
during the work start and / or end date(s) specified
in the applicable agreement.
Rev 09-10-2022